Accessibility Statement

Our Commitment to Accessibility

Serenity Human Service Coordination, LLC believes that information about our services should be accessible to everyone.

We work to make our website usable by people with a wide range of abilities and to consider accessibility throughout the design, development, and maintenance of serenityhumanservices.org.

Our Accessibility Efforts

As part of our ongoing accessibility efforts, we work to provide:

• Text alternatives for meaningful images when appropriate
• Readable text and sufficient color contrast
• Clear headings and logical page organization
• Labels and instructions for website forms
• Keyboard-accessible navigation and interactive elements
• Descriptive links and buttons
• Information that does not rely solely on color to communicate meaning
• Content that supports browser zooming and text resizing
• Responsive pages that can be used on different screen sizes and devices
• Improved compatibility with commonly used assistive technologies

Ongoing Improvements

Accessibility is an ongoing process. Websites, browsers, devices, assistive technologies, and accessibility standards continue to evolve.

We will continue working to identify and address accessibility barriers as we update and improve our website.

While we strive to make our website accessible, some content or features may not yet fully meet every accessibility standard in every situation.

Third-Party Content and Services

Our website may contain links to or use services provided by third parties that Serenity does not control.

While we aim to work with accessible services whenever reasonably possible, we cannot guarantee the accessibility of websites, applications, or content operated by third parties.

Reporting an Accessibility Issue

If you contact us about an accessibility issue, it is helpful to include:

• The page or feature you were trying to access
• A description of the difficulty you experienced
• The type of device, browser, or assistive technology you were using, if you are comfortable providing that information
• The best way for us to contact you regarding the issue

You are not required to provide information about a disability in order to report an accessibility issue or request assistance.

Alternative Ways to Contact Serenity

If a website feature is not accessible to you, you may contact our office directly by telephone or email for assistance.

Website accessibility issues will not affect your ability to inquire about or request services from Serenity.

Emergency Assistance

Our website, website forms, and email are not monitored for emergencies.

If you are experiencing an immediate medical or mental health emergency, call 911 or go to the nearest emergency department.