CASE MANAGEMENT
Case Manager
Support individuals and families by coordinating services, navigating community resources, advocating for their needs, and helping them work toward long-term stability.
+ $2 reimbursement for each billable hour submitted
8:00 AM – 7:00 PM
Required
1-hour break
Required
Position Overview
This position requires someone who is culturally sensitive, compassionate, organized, and committed to meeting clients where they are while helping educate, guide, and support them toward long-term growth and stability.
The ideal candidate should be comfortable working with Medicaid populations and individuals facing barriers related to mental health, finances, transportation, and access to care.
Responsibilities
- Complete intakes, assessments, and treatment service plans.
- Maintain accurate and timely documentation, including progress notes and unit requirements.
- Coordinate with counselors, administration, schools, doctors, and community partners.
- Advocate for clients and families across the systems they interact with to help ensure their voices are heard and their rights are protected.
- Investigate client and family needs beyond surface-level concerns, including environmental, educational, social, and financial barriers.
- Assist families with navigating systems, paperwork, appointments, deadlines, follow-up care, and community resources.
- Provide practical, hands-on support to help families reduce stress and improve long-term success.
- Attend staff meetings, trainings, and supervision.
- Maintain confidentiality and comply with agency and state regulations.
Qualifications
- Bachelor's degree in Human Services, Social Work, Psychology, or a related field required.
- Bilingual English/Spanish preferred.
- Strong organizational and communication skills.
- Ability to work independently with strong time-management skills.
- Professional, compassionate, and comfortable working with diverse populations.
An additional $2 reimbursement is provided for each billable hour submitted to help cover community-based work expenses, including phone and vehicle usage.
INTERESTED IN THIS POSITION?